How do leading organizations hire effectively? Hear how one hiring manager used behavioral science research insights and human-centered design principles to uncover pain points and opportunities in the candidate journey, write more inclusive job descriptions, advocate for investing in many candidate outreach channels, and create a more intentional and fair interview process. Whether you’re looking to lead and build out your own hiring process, or you’re job searching and want to hear a hiring manager’s perspective, this session will help you learn best practices from leading technology corporations, startups, and consulting firms.
Crystal Yan is a results-driven product and experience design leader focused on transforming organizations to be more customer-centric, and designing meaningful product and service experiences with behavioral design and artificial intelligence. Currently, Crystal is an independent UX and product consultant serving clients in the education, healthcare, finance, and nonprofit sectors. Previously, Crystal led the Design team and new product development at a software startup transforming how organizations interact with governments worldwide and worked in the US, India, China, and Cambodia.
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