Maja Vukovic is a research manager and a research staff member at the IBM T. J. Watson Research Center. Maja’s research expertise is in IT service innovation, AI planning, crowdsourcing technologies, API ecosystems innovation, and social media applications for disaster management. Maja leads the cognitive service management team, focusing on AI-driven insights and automation in hybrid cloud systems. Maja has received numerous IBM Outstanding Technical Achievement Awards and IBM Research awards for her technical leadership. She’s a member of the IBM Academy of Technology and a senior member of the IEEE. In 2018, she was recognized with the IEEE TCSVC Award for Women in Services Computing. She’s an IBM Master Inventor, with over 160 patents filed and 50 granted. She’s also the author of over 90 papers in top international conferences and journals. Maja is a cofounder of a number of workshops, including Enterprise Crowdsourcing and Ubiquitous Crowdsourcing and Social Web for Disaster Management, collocated with leading international conferences. Previously, Maja was a research scientist at the Mercedes-Benz Research and Technology Center in Palo Alto, working in the field of telematic services. Maja holds a PhD from the University of Cambridge, UK, for her work on context aware service composition using AI planning, as well as an MSc from International University in Germany and a BSc from the University of Auckland, New Zealand.
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