Tony Sandoval discusses Avaamo’s natural language-based customer service, product guidance, and x-sell/upsell solutions and leads a live walkthrough of how general-purpose natural language understanding (NLU) can be customized for banking using domain-specific AI. You’ll see the end-user experience with the virtual assistant, explore the creation of the banking-specific domain, which facilitates transfer learning, and get an overview of virtual assistant creation process. Join in to learn how Avaamo utilizes Intel Xeon Scalable processors to execute domain-specific NLU, transfer learning, conversational intelligence, domain modeling, flow modeling, and conversation validation.
Tony Sandoval has been working in the AI and Machine Learning Space for the past few years, having assisted in deploying AI solutions into companies such as Liberty Mutual Life Insurance and Nationwide. Starting as a developer during the early dot-com years, he advanced through various technology-based organizations in the US, Europe and Asia, with his last international posting being the Director of Technology for the multinational HR, Payroll and Billing company, Adecco in North East Asia. He has also worked for the Advertising Agencies Publicis, Leo Burnett and J Walter Thompson. In addition, Tony has served as CTO for MyRegistry.com as well as having been a founding member in startups, most notably, the Tackable and Eventster apps.
Tony holds a Bachelors of Arts in International Relations from New York University as well as a Juris Doctor from Brooklyn Law School. He also is a retired member of the New York and New Jersey Bar, as well as the Federal Bar.
Tony has also worked on Digital Advertising Campaigns for such brands as: Thule, General Mills products, Grey Goose, Bacardi, Yellow Tail Wines, Sisley and Plantronics.
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