Presented By O’Reilly and Intel AI
Put AI to Work
April 29-30, 2018: Training
April 30-May 2, 2018: Tutorials & Conference
New York, NY
David Barrett

David Barrett
Founder and CEO, Expensify

Website

David Barrett is founder and CEO of Expensify, where he’s relieving the world’s frustrations, one expense report at a time. Expensify processes billions of dollars in reimbursements every day across 50,000 companies and more than five million users around the world. A pioneer in the fintech space, David started programming at age of six. Previously, he wrote 3D graphics engines for the video game industry and joined Uber’s Travis Kalanick to build Red Swoosh, a peer-to-peer file transfer technology (acquired by Akamai in 2007). David attended the University of Michigan, where he worked in the Virtual Reality Lab.

Sessions

1:45pm–2:25pm Tuesday, May 1, 2018
AI and the future of customer service: Meet Expensify’s new AI-assistant, Concierge
AI Business Summit, Impact of AI on Business and Society
 Location: Sutton South
David Barrett (Expensify )
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Expensify is using AI to streamline and improve customer service, reducing customer wait time from 15 hours to 3 minutes. David Barrett leads a deep dive into the process of building Concierge, a hybrid machine learning-driven chatbot, covering the challenges faced, results to date, and what he sees for the future of AI and customer service. Read more.