Presented By O’Reilly and Intel AI
Put AI to Work
April 29-30, 2018: Training
April 30-May 2, 2018: Tutorials & Conference
New York, NY

Things nobody told you about building conversational UIs

Ofer Ronen (Chatbase)
2:35pm–3:15pm Wednesday, May 2, 2018
AI in the Enterprise
Location: Concourse A
Average rating: *****
(5.00, 1 rating)

Who is this presentation for?

  • Bot builders, developers, and PMs

Prerequisite knowledge

  • A basic understanding of bots and their use cases

What you'll learn

  • Learn strategies for improving the bot experience for users


Conversational interfaces (aka bots) are expected to make machine communication feel human. But high-quality bot experiences are very hard to build; certain issues, in particular, make building bots that do not frustrate users difficult. Ofer Ronen explores these issues and suggests methods, such as machine learning, to help developers save time addressing them.

Photo of Ofer Ronen

Ofer Ronen


Ofer Ronen is the general manager of Chatbase, a conversational analytics service brought to you by Area 120 (a products incubator operated by Google). Previously, he was CEO of, an app performance monitoring service (acquired by Google), and CEO of ad network Sendori (acquired by IAC). Ofer is a startup mentor at Stanford and an angel investor in Lyft, Palantir, and Klout. He holds an MS in artificial intelligence from Michigan and an MBA from Cornell.