Build Systems that Drive Business
Sep 30–Oct 1, 2018: Training
Oct 1–3, 2018: Tutorials & Conference
New York, NY
Heather Osborn

Heather Osborn
Senior Director, Systems - Infrastructure, Ticketmaster

Heather Osborn is a senior director of systems infrastructure at Ticketmaster. Heather has been a system and operations engineer for the last 25 years. Although not common in the tech world, she’s stayed with Ticketmaster for the last 20 years through the company’s various incarnations, partly because of multiple technology reinventions and unique challenges and partly because she wants to see what will happen next. She’s looking forward to this new era of public cloud and container orchestration. Heather is an avid long-distance runner who has lots of time to think about these things while pounding the pavement.


4:45pm–5:25pm Tuesday, October 2, 2018
How We Built It
Location: Gramercy Level: Non-technical
Secondary topics:  Systems Architecture & Infrastructure
Heather Osborn (Ticketmaster)
Heather Osborn explains how Ticketmaster moved from a siloed on-premises environment to a DevOps hybrid cloud. If a company whose technology and human infrastructure have grown up organically around a custom-written VAX operating system can make the move to public cloud-native applications and begin a rapid march to a hybrid cloud solution, so can you. Read more.