Presented By O’Reilly and Cloudera
Make Data Work
21–22 May 2018: Training
22–24 May 2018: Tutorials & Conference
London, UK

Successful data cultures: Inclusivity, empathy, retention, and results

Kim Nilsson (Pivigo), Phil Harvey (Microsoft)
14:5515:35 Wednesday, 23 May 2018
Data-driven business management, Strata Business Summit
Location: Capital Suite 15/16 Level: Non-technical
Average rating: ****.
(4.67, 9 ratings)

Who is this presentation for?

  • C-suite executives, business managers, and data scientists

What you'll learn

  • Understand how to build an inclusive, empathetic, and successful data culture within your team and organization
  • Learn how to identify obstacles to data adoption, communicate well with stakeholders, and engage and retain key talent


Organizations of all sizes and ages are looking at how data innovation and data-driven decision making can lead their digital transformation to bring success in an often disrupted and competitive market. We have the technology, but this path is strewn with obstacles relating to people and cultural change. If the last five (ahem, seven) years were about getting started, the next five will be about doing it well. A key foundation to success is a strong and positive data culture. In building an inclusive data culture, a 360-degree view of all stakeholders within an organization is necessary. From the board room to the sales team down to the factory floor, each stakeholder group needs consideration and onboarding.

Drawing on their experience working with hundreds of Microsoft and Pivigo clients, as well as conversations and interviews with hundreds of C-suite, business managers, data scientists and. . .everyone else, Kim Nilsson and Phil Harvey explain how to build a successful data culture that embeds data at the heart of every organization through people and delivers success through empathy, communication, and humanity. Along the way, they share examples of how these cultural shifts have been successful and where challenges lie.

Topics include:

  • Who are your stakeholders?
  • Who should you focus on?
  • What are the key levers to turn to empower your organization and onboard your team? What empowers your organization through the people?
  • How do you retain and motivate your data science team while facing resistance to change?
  • How do you avoid the fear of job losses due to AI?
Photo of Kim Nilsson

Kim Nilsson


Kim Nilsson is the CEO of Pivigo, a London-based data science marketplace and training provider responsible for S2DS, Europe’s largest data science training program, which has by now trained more than 650 fellows working on over 200 commercial projects with 120+ partner companies, including Barclays, KPMG, Royal Mail, News UK, and Marks & Spencer. An ex-astronomer turned entrepreneur with a PhD in astrophysics and an MBA, Kim is passionate about people, data, and connecting the two.

Photo of Phil Harvey

Phil Harvey


Phil Harvey is a Senior CSA for data and AI at Microsoft. Passionate about data and people, he believes empathy is the key data skill. He’s also a big, beardy geek.