Rachel Krause is a user experience specialist at Nielsen Norman Group, where she aims to show that UX is not just a specialty role on a team but a necessary one. She believes that collaboration is the key to a product’s success and that all roles on a team can influence the user experience. Rachel is an advocate for keeping the UX process lightweight and meaningful and for keeping focus on moving the team forward. She has worked with clients in many different mediums, from designing and developing to facilitating and coaching. Rachel is active in the UX community and is a frequent speaker and workshop facilitator at meetups and conferences on all things UX.
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