Listening is power. By tuning in and applying self-management and directed curiosity, you can help others solve their own problems. Doing this not only leads to greater ownership but also creates more leaders (rather than “order followers”) in your organization. Heidi Helfand shares practical communication skills so you can become a more available and empowering coworker, friend, and leader.
Heidi Helfand is director of engineering excellence at Procore Technologies, creators of cloud-based construction software. She is author of Dynamic Reteaming: The Art and Wisdom of Changing Teams, which challenges the notion that you need to keep your teams the same in order to be successful and is based in part on Heidi’s experiences at two highly successful startups: ExpertCity, Inc. (acquired by Citrix), where she was on the original development team that invented GoToMyPC, GoToMeeting, and GoToWebinar, and AppFolio, Inc., a SaaS property management software company that went public in 2015.
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