Huaixiu Zheng is a tech lead on the conversational AI team at Uber, focusing on applications and applied research of natural language processing, deep learning, and conversational AI systems. He’s led several big initiatives at Uber in using AI technologies to empower business applications in the domains of customer support, smart-reply systems, and task-oriented conversational AI systems. He received his PhD in quantum physics and quantum computation from Duke University. He’s published 30+ papers in prestigious journals such as Nature, Nature Physics, and Physical Review Letters and conferences such as KDD.
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