The most successful endeavors all follow the same general trajectory: a decent idea executed flawlessly by a cohesive team of hard workers. No matter the project, everything can be achieved following this general guideline. But the exact thing that can create global companies, solve impossible problems, and bring ideas to life is also the same reason why so many companies fail. That thing is us. People. But when we’re at our best, there isn’t anything we can’t do. So how do we optimize collaboration? How do we work better together even if we don’t see eye to eye with everyone on our teams? And how do we create a culture of empathy when all we can see about everyone around us is our differences?
Sharon Steed explores empathy in an unusual way: from the perspective of a stutterer. Sharon explains what empathy is (and what it isn’t) and gives you the tools you need to create a culture of empathy on your team.
Sharon Steed is the founder and CEO of Communilogue, a consultancy that helps companies communicate better with their audience as well as their fellow team members through workshops, one-on-one coaching, and the online community at Communilogue.com. Sharon is a subject-matter expert on communicating with empathy. A lifelong stutterer, she uses her speech impediment to teach both what empathy is and how to be empathetic. Sharon’s course Communicating with Empathy is available on both LinkedIn Learning and Lynda.com. She has spoken at companies on improving team communication and collaboration and at tech conferences on vulnerability as an asset; she’s also given a TEDx talk on empowering insecurities. Sharon lives in Pittsburgh, PA.
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