Build & maintain complex distributed systems
October 1–2, 2017: Training
October 2–4, 2017: Tutorials & Conference
New York, NY

Meet the Experts with Richard Cook

Richard Cook (Ohio State University SNAFUcatchers)
10:45am11:35am Wednesday, October 4, 2017
Location: Table C

Come chat with Richard about his experience with managing anomalies, his concept of “dark debt,” and the paradoxes that dog efforts to enhance resilience.

Photo of Richard Cook

Richard Cook

Ohio State University SNAFUcatchers

Richard Cook is a research scientist in the Department of Integrated Systems Engineering at the Ohio State University in Columbus, Ohio, and emeritus professor of healthcare systems safety at Sweden’s KTH. A physician, researcher, and educator, Richard is an internationally recognized expert on safety, accidents, and human performance at the sharp end of complex, adaptive systems. His most often cited publication is “Going Solid: A Model of System Dynamics and Consequences for Patient Safety.”