Above the line, below the line: A preview of the SNAFUcatchers Stella Report

David Woods is a professor at the Ohio State University, where he is the lead for the Initiative on Complexity in Natural, Social, and Engineered Systems and the codirector of Ohio State University’s Cognitive Systems Engineering Laboratory. David is a former president of both the Resilience Engineering Association and the Human Factors and Ergonomics Society.

Richard Cook is a research scientist in the Department of Integrated Systems Engineering at the Ohio State University in Columbus, Ohio, and emeritus professor of healthcare systems safety at Sweden’s KTH. A physician, researcher, and educator, Richard is an internationally recognized expert on safety, accidents, and human performance at the sharp end of complex, adaptive systems. His most often cited publication is “Going Solid: A Model of System Dynamics and Consequences for Patient Safety.”