Leveraging Envoy when responding to high-severity incidents

Description

High-severity incident management is an inherently stressful time, and it’s made even worse when the available data is lacking and heterogenous. Lyft runs Envoy at every hop of the network, providing best-in-class observability across the entirety of Lyft’s network topology. Having that set of homogenous data vastly reduces the time it takes to identify a production issue.

Constance Caramanolis simulates a production incident and walks you through a page from the dreaded PagerDuty notification to resolution, demonstrating how engineers at Lyft use Envoy’s extensive metrics to identify the root cause of the incident and then proceed to remedy the situation.