Engineer for the future of Cloud
June 10-13, 2019
San Jose, CA
Laura Maguire

Laura Maguire
Graduate Researcher, The Ohio State University

Website

Laura Maguire studies human performance in high-risk, high-consequence work. As a researcher with the SNAFU Catchers Consortium, she has spent the last two years studying critical digital infrastructure and the teams tasked with keeping them running. She has a master’s degree in human factors and systems safety and is currently completing her PhD in cognitive systems engineering at the Ohio State University.

Sessions

2:20pm–3:00pm Thursday, June 13, 2019
Lowering costs of coordination during service outages: A multiple case analysis
Production Engineering, SRE, and DevOps
 Location: LL21 C/D
Laura Maguire (The Ohio State University)
Average rating: ***..
(3.50, 8 ratings)
DevOps squads coordinate in almost every aspect of their work. Laura Maguire explores how high-performing teams responding to service outages demonstrate sophisticated, nuanced practices that ease the cognitive burden of coping with complex, time-pressured incidents. Read more.