Build Systems that Drive Business
June 11–12, 2018: Training
June 12–14, 2018: Tutorials & Conference
San Jose, CA

Design for security

Serena Chen (BNZ Digital)
2:10pm–2:50pm Wednesday, June 13, 2018
Building Secure Systems
Location: LL21 E/F Level: Non-technical
Secondary topics: Resilient, Performant & Secure Distributed Systems
Average rating: *****
(5.00, 4 ratings)

What you'll learn

  • Learn how to apply design thinking to security problems


Today, the internet owns our lives. Every website and app we touch knows us: our personal information, our inane ramblings, our deepest secrets. Security has never been more crucial, yet it’s a rare topic outside of ISM teams and hackers. And through the design lens, it’s completely missing.

This is a mistake.

There’s a misconception that security is a niche for masterminds. In the real world, most security breaches don’t come from 0days or neat hacks. In fact, most errors are human—simple scams that have worked since society began.

This is where design fills a missed opportunity.

Good user experience design is necessary for good security. We can craft paths of least resistance that match paths of most security. We can educate our users on what is good practice and what is security theater. We can build secure flows that are usable, not obstructive or annoying.

Serena Chen shares four strategies that apply design thinking to security problems, pinpointing which practices work and which are detrimental. Serena then walks you through some common flows and dissects how design decisions affect your personal security.

Photo of Serena Chen

Serena Chen

BNZ Digital

Serena Chen builds design frameworks at BNZ Digital. She is an ex-physicist/mathematician, teen magazine founder, and hacker at heart. She believes deeply in using technology to build a kinder, more compassionate, better world.