Claudia Regina Laselva is a Brazilian nurse with 30 years of experience and a strong background in implementing quality certifications and accreditations in hospitals. She was a pioneer in running patient flow management projects in Brazil, focused on improving hospital efficiency, optimizing processes and reducing wastefulness in care. Through her work, she demonstrates the importance of nursing to these issues and contributes to the sustainability of health systems. Claudia is a leader on strategies to improve safety and the patient experience in Brazil and Latin America. She was president of SOBRAGEN, the Brazilian Society of Management in Nursing, for two consecutive terms.
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