Engineering the Future of Software
Feb 3–4, 2019: Training
Feb 4–6, 2019: Tutorials & Conference
New York, NY
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Building a service delivery infrastructure (sponsored by ThoughtWorks)

Paula Paul (Slalom Build), Rosemary Wang (ThoughtWorks)
1:15pm–2:05pm Tuesday, February 5, 2019
Location: Sutton North
Average rating: ****.
(4.21, 14 ratings)

Who is this presentation for?

  • Enterprise architects, infrastructure engineers and teams, and those in organizations exploring public or private cloud initiatives

Prerequisite knowledge

  • A basic understanding of infrastructure and service or microservice architecture

What you'll learn

  • Learn how to view infrastructure as bounded domains of capability, minimize the impact of change, and approach and manage service delivery infrastructure as a set of software products


Teams considering adoption of service-based or microservice architectures have a wealth of information to consult on the organization and design of application software, the benefits of these architectural approaches, and general considerations for the prerequisites. Even if you’re not ready to adopt a microservices architecture, you still want the benefits of rapidly deployable, highly automated infrastructure that enables rapid delivery of new features and services.

What can you do to build an infrastructure that supports such mythical delivery? Delivery infrastructure refers to a set of products and capabilities that serve the needs of product developers and operations teams. Paula Paul and Rosemary Wang offer a deeper look at an approach to building the necessary delivery infrastructure to support a distributed service or microservice architecture. You’ll explore delivery infrastructure products and their capabilities as well as related aspects of change friction for core compute, observability, delivery pipelines, security, persistence, and more.

This session is sponsored by ThoughtWorks.

Photo of Paula Paul

Paula Paul

Slalom Build

Paula Paul is a Distinguished Engineer with Slalom Build, where she helps organizations adopt cloud native technology and serves the community as an ABI Syster, diversity speaker, and mentor. Paula entered the workforce as a software engineer at IBM in the early ’80s, where she shipped her first product on magnetic tape. She’s shipped many software products since then, evangelized .NET with Microsoft, held executive positions in technology architecture and operations, and taught people of all ages to code. Paula is passionate about equal opportunities for technical literacy and enjoys (half) joking that Kubernetes reminds her of IBM/370 systems programming.

Photo of Rosemary Wang

Rosemary Wang


Rosemary Wang is an infrastructure consultant at ThoughtWorks. As an explorer of infrastructure automation and a cloud enthusiast, Rosemary works to bridge the technical and cultural barriers between infrastructure engineers and application developers. She has a fascination for solving intractable problems with code, whether it be helping an infrastructure engineer learn to code or an application developer troubleshoot infrastructure failures. Rosemary interfaces with vendors, clients, startups, and open source projects to find creative software solutions for enterprise infrastructure systems. When she is not drawing on whiteboards, she valiantly attempts to hack stacks of various infrastructure systems on her laptop while foraging for tasty victuals around the world. Follow Rosemary as she records her journey and speaks at various meetups and conferences.