Erica Kuhl
Community Manager, salesforce.com, salesforce.com

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Erica Kuhl is the Community & Social Media Manager at salesforce.com
where she is the voice and brand ambassador for the Salesforce
community. In Erica’s 8+ year tenure at salesforce.com she has had
the customer as the focal point in all her roles including Education
Manager, Customer Marketing Manager, and now Community Manager. She
spearheaded the company’s Social Media Policy and training program and
spends much of her time engaging and nurturing her wildly passionate
community members on various channels including discussion boards,
Facebook, Twitter, LinkedIn and blogs. She has been instrumental in
brining the entire salesforce.com Community onto the Salesforce
platform, keeping the Community in step with salesforce.com’s Social
CRM strategy.