Adam Burrell

Adam Burrell
Sr. Innovations Technologist, Delivery Channel, Navy Federal Credit Union

Website | @cyclonus

Adam Burrell is the Sr. Innovations Technologist, Delivery Channels at Navy Federal Credit Union. With $39 billion in assets and 3.4 million members, Navy Federal is the world’s largest credit union with branch offices located worldwide. At Navy Federal, Adam has been one of the principal strategists behind the Credit Union’s recently launched mobile banking initiative. He is also the lead UX Architect on a team that is tasked with the redesign of the entire Navy Federal online experience. Before joining Navy Federal, he worked as a software engineer/architect in support of the US Navy designing and implementing collaborative solutions. Adam’s current role includes the design and socialization of numerous initiatives including social media and gen-Y channel strategy. As part of the channel strategy group, Adam is working with a team to capture a vision for the member experience 5 years from today.


Location: 2001 Level:
Anthony Franco (EffectiveUI), Kelly Goto (gotomedia, LLC), Christopher Bevel (FedEx Services), Adam Burrell (Navy Federal Credit Union), Paul Levine (National Geographic), Drew Onufer (National Geographic)
Average rating: ***..
(3.63, 19 ratings)
The importance of (UX) is at the forefront of technology trends and applications. Users not only expect it, they demand it. The “UX factor” can make (or break) any software’s viability and appeal — whether it’s for the Web, mobile or desktop. In this workshop, experts Kelly Goto and Anthony Franco team-up to present design, research and process strategies to help you put UX theory into practice. Read more.
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