Open Leadership: How Social Technology Can Transform the Way You Lead

Charlene Li (Altimeter Group)
Strategy & Business Models
Location: 2005 Level:
Average rating: ***..
(3.91, 35 ratings)

“Be Open, Be Transparent, Be Authentic” are the current leadership mantras–– but companies often push back. Business is premised on the concept of control and yet the new world order demands openness ––leaders do not know how to be open and be in control.

This presentation is geared to people who understand how organizations can benefit from social technologies, but face stiff resistance. We’ll address questions such as how to create a coherent strategy and demonstrate the ROI of that strategy.

We’ll also look at new paradigms for leadership— what changes when you look at traditional customer and employee relationships through the social lens. I’ll lay out the steps that leaders must take to transform their organizations and themselves into being “open” —and exactly what that will mean.

Photo of Charlene Li

Charlene Li

Altimeter Group

Charlene Li is the founding partner of Altimeter Group, which provide strategic consulting on how organizations can work with disruptive technologies. She has a blog, “The Altimeter” that discusses these topics at

She is also the co-author of the business bestseller, “Groundswell: Winning In A World Transformed By Social Technologies”, published by Harvard Business Press in May 2008.

Charlene is one of the most frequently-quoted industry analysts and has appeared on 60 Minutes, The McNeil NewsHour, ABC News, CNN, and CNBC. She is also frequently quoted by The Wall Street Journal, The New York Times, USAToday, Reuters, and The Associated Press. She is a much-sought after public speaker and has presented frequently at top technology conferences such as Web 2.0 Expo, SXSW, and adTech.

Most recently, Charlene was a Vice President and Principal Analyst at Forrester Research. She joined Forrester in 1999, after spending five years in online and newspaper publishing with the San Jose Mercury News and Community Newspaper Company. She was also a consultant with Monitor Group in Boston and Amsterdam.

She is a graduate of Harvard Business School and received a magna cum laude degree from Harvard College.

Comments on this page are now closed.


Jennifer Winters
05/08/2010 10:00am PDT

Great Speaker and presentation.

Silverlight Showcase
  • Microsoft Corporation
  • .CO
  • Adobe Systems, Inc.
  • Ericsson
  • Germany Trade & Invest
  • IBM
  • Berlin Partner
  • blueKiwi
  • EffectiveUI
  • HP
  • Neustar, Inc.
  • OpenSRS
  • OpenText
  • PayPal
  • Pearltrees
  • The Planet

Rob Koziura
(415) 947-6111

Kaitlin Pike
(415) 947-6306

View a complete list of Web 2.0 Expo contacts.