All Aboard? Turning New Users into Active Users

Josh Elman (Twitter)
Design & User Experience
Location: Empire East
Average rating: ****.
(4.00, 12 ratings)

Getting users into your site is nice, but it’s just the beginning of turning those users into active users of your service. Hear about how we think about onboarding users at Twitter and learn some tools and techniques to help find the best ways to get users engaged with your service every day.

Photo of Josh Elman

Josh Elman


Josh Elman is a Product Manager at Twitter where he focuses on new project and initiatives to get everyone to become lifelong Twitter users. Previously, Josh was at Facebook, where he focused on new initiatives and programs for developers on Facebook Platform including launching Facebook Connect. Previously, Josh was Head of Product Management at Zazzle, worked at LinkedIn, and began his career at RealNetworks. Josh holds a bachelor’s degree in symbolic systems from Stanford University.

Comments on this page are now closed.


Picture of Adam Falk
Adam Falk
09/30/2010 12:17pm EDT

Wish talk had been 50 minutes instead of just 20. Was begging for more.

Lotus knows
  • IBM
  • Microsoft
  • Rackspace Hosting
  • 3DVIA
  • Authorize.Net
  • HP
  • Neustar, Inc.
  • OpenSRS
  • open{subnet}

Rob Koziura
(415) 947-6111

Kaitlin Pike
(415) 947-6306

View a complete list of Web 2.0 Expo contacts.