Lane Becker

Lane Becker
President, Get Satisfaction

Website | @monstro

Lane Becker is President & co-founder of Get Satisfaction, a web startup dedicated to fostering new methods of communication and collaboration between companies and their customers. Previously, Lane was co-founder of Adaptive Path, a user experience strategy, research, and design consultancy. While with Adaptive Path, Lane ran the consulting business and, as the creator of the New Ventures program, developed strategic partnerships with early-stage startup companies to provide them with long-term support for their product development, design, and launch strategies.


Social Media
Location: 1A08 Level:
Lane Becker (Get Satisfaction)
Average rating: ***..
(3.83, 18 ratings)
A 17 year old who blogs about his Xbox can command more attention than Microsoft's entire PR army. Engaging with these customers is the future of customer communication. Find out where your company sits in the new customer engagement landscape, what tools are emerging to help, and how your company can get true value out of building a truly two-way relationship with your customers. Read more.
Landscape & Strategy
Location: 1A21 Level:
Ben Huh (I Can Has Cheezburger), Lane Becker (Get Satisfaction), Rashmi Sinha (SlideShare, Inc.), Micah Baldwin (TakeComics), Charlie O'Donnell (First Round Capital)
Average rating: *****
(5.00, 5 ratings)
Good entrepreneurs know that the road to success is best paved with epic failures. Myself and other Web 2.0 gurus will share the unique failures and risk we've faced so you don't have to. Read more.
  • IBM
  • Microsoft
  • Awareness
  • Blue Kiwi Software
  • Ericsson Labs
  • Jive Software
  • Layered Technologies, Inc.
  • Neustar, Inc.
  • OpenText
  • Opera Software
  • Overtone
  • Qtask
  • Rackspace Hosting
  • Sony Ericsson

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