Heather Osborn is a senior director of systems infrastructure at Ticketmaster. Heather has been a system and operations engineer for the last 25 years. Although not common in the tech world, she’s stayed with Ticketmaster for the last 20 years through the company’s various incarnations, partly because of multiple technology reinventions and unique challenges and partly because she wants to see what will happen next. She’s looking forward to this new era of public cloud and container orchestration. Heather is an avid long-distance runner who has lots of time to think about these things while pounding the pavement.
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