Build Systems that Drive Business
Sep 30–Oct 1, 2018: Training
Oct 1–3, 2018: Tutorials & Conference
New York, NY

How to break up with your vendor

Amy Nguyen (Stripe), Cory Watson (Stripe)
3:50pm–4:30pm Tuesday, October 2, 2018
Monitoring, Observability, and Performance
Location: Beekman/Sutton North Level: Beginner
Secondary topics:  Resilient, Performant & Secure Distributed Systems
Average rating: ***..
(3.00, 1 rating)

What you'll learn

  • Learn how to make a deadline for an infrastructure-critical software migration while ensuring that everyone's requirements are met and no data has been lost

Description

We need to talk…

You’re unsatisfied with one of your monitoring providers. They aren’t responding to your bug reports and support tickets. They want to charge you more than you pay for any other infrastructure contract. They’re missing that one big feature that would be a game changer for your team. You’ve considered finding a new solution, but the thought of migrating your data off their platform sounds more painful than all of these issues combined. So you keep letting things slide until you realize that you’re in the dreaded land of vendor lock-in.

Amy Nguyen and Cory Watson explain how to make a deadline for an infrastructure-critical software migration while ensuring that everyone’s requirements are met and no data has been lost. Amy and Cory demonstrate how to evaluate alternative solutions and gather requirements from your coworkers and detail what happens once you decide to make the switch. You’ll learn how to manage a tight timeline, how to write automated tools for migration, and how to socialize the change across your organization.

Photo of Amy Nguyen

Amy Nguyen

Stripe

Amy Nguyen is a software engineer on the observability team at Stripe, where she works to make data accessible for everyone. Outside of work, Amy writes about the tech industry, loves baking, and reads too many self-improvement books.

Cory Watson

Stripe

Cory Watson leads the observability team at Stripe, helping engineers be more confident in their work so they can ship reliable, safe, and performant features for Stripe’s products. Cory has spent over 20 years as a leader, software engineer, SRE, and OSS contributor. Previously, he managed the observability team at Twitter.