Engineers who become managers are experts at the technical aspects of their job, but they are often unprepared for the human and political challenges they face. This lack of training results in poor team performance, high turnover, and the engineering leader “retreating” back to the technical work they left behind.
Leader–Member Exchange Theory proves what we all know: people join companies but leave managers. In fact, a recent Gallup poll reveals that 50% of us have left a job to “get away from a manager.” This crisis of poor management effects software development activities, even when Agile processes are used. Using hands-on individual and group activities, Marcus Blankenship offers an introduction to Leader–Member Exchange Theory, teaching engineering leaders a framework for building strong relationships with their teams, creating a driven culture, and communicating upward and outward to benefit their teams.
Marcus Blankenship is an author, trainer, and consultant who helps companies improve their software delivery teams and processes. Fifteen years ago, he made the leap from a senior programmer/architect designing product configuration expert systems to leading teams and departments, and he has done so at global enterprises and his own software consultancy. Marcus has worked extensively as a consultant and trainer with manufacturing, digital agencies, and SaaS companies. Marcus is also the author of 7 Habits That Ruin Your Technical Team.
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