As a community, we care deeply about performance: our job is to improve customer experience and drive incremental revenue by improving digital performance. But performance goes beyond a bunch of time series charts, page-load times, DNS resolution times, or backend server response times. Ken Gardner explores the latest innovations in performance analytics and explains how data science can be used in surprising ways to visualize and prioritize improvements that lead to peak performance.
This keynote is sponsored by SOASTA.
Ken Gardner is the executive chairman at SOASTA. Ken is an industry veteran with more than 30 years in the enterprise software industry as well as a six-time entrepreneur. Previously, he was the founder and CEO of Istante (acquired by Oracle), Sagent Technology (IPO in April 1999), ReportSmith (acquired by Borland), and ViewPoint Systems (acquired by Knowledgeware). Ken’s first startup was Tesseract Corporation, where he was senior vice president of technology. He also worked in R&D at Tymshare, Inc. Ken’s extensive experience in creating winning enterprise software products has resulted in numerous industry awards, including InfoWorld’s 2004 Technology of the Year (for Istante), PC Week Labs’s 1997 Analyst Choice (for Sagent Technology), and a 1992 Best of Comdex finalist (for ReportSmith). Ken sits on the boards of directors of Everdream Corporation and Accept Software. Ken holds a BSC degree in finance from the University of Louisville. In 2000, he was named an alumni fellow by the University of Louisville’s College of Business.
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