September 19–20, 2016: Training
September 20–22, 2016: Tutorials & Conference
New York, NY

Ops in the time of serverless containerized webscale

Bridget Kromhout (Microsoft), Timothy Gross (Joyent), Charity Majors (Honeycomb), John Vincent (MailChimp)
4:45pm–5:25pm Wednesday, 09/21/2016
Organizational optimization DevOps, Organizational optimization Nassau Audience level: Intermediate
Average rating: ****.
(4.25, 4 ratings)

Prerequisite knowledge

  • A general understanding of the terms serverless, NoOps, containers, and webscale
  • What you'll learn

  • Don't believe the hype—there's a lot of real-life ops left to do
  • Description

    So you’ve deployed your app, launched your site, and gone live in prod. Awesome. But what happens when people actually use it, when you find out where your IaaS rate-limits you, and when you can’t just throw (virtual) hardware at your software problems? In a talk equally useful whether you’re dockering all the Dockers, going serverless with lambda functions, or scaling beyond what you’ve seen before, Bridget Kromhout, Timothy Gross, Charity Majors, and John Vincent explore the practical realities in that vast, uncharted space between “waiting for the change control board is probably fine” and “we just implemented a novel time series data store in our spare time.” If you’re coming to this panel, you’re probably well past the former, while the latter remains strictly aspirational.

    Come chat with cheerfully cynical operations professionals who’ve put in a nonzero number of hours on the pager and still can joke about it. They’re trying the new stuff themselves (and some have even run it in production), and they can dispel myths (NoOps is not a thing; serverless still has servers), answer questions (spoiler alert: the answer is “it depends”), and provide the kind of high-quality infotainment you expect of such a seriously named panel.

    Photo of Bridget Kromhout

    Bridget Kromhout


    Bridget Kromhout is a principal cloud advocate at Microsoft. Her CS degree emphasis was in theory, but she now deals with the concrete (if the cloud can be considered tangible). After 15 years as an operations engineer, Bridget traded being on call for being on a plane. A frequent speaker and program committee member for tech conferences, she leads the Devopsdays organization globally and the DevOps community at home in Minneapolis, Minnesota. She podcasts with Arrested DevOps, blogs at, and is active in a Twitterverse near you.

    Photo of Timothy Gross

    Timothy Gross


    Timothy Gross is a product manager for Joyent, providers of the Triton Elastic Container Service. Previously, Tim ran ops at DramaFever, where he and his scrappy team ran Docker in production to serve a few million fans their daily dose of dramas, documentaries, and gross-out horror movies. In another life, Tim was an architect (buildings, not software). He took the leap into programming and operations after he discovered he could automate away almost everything boring in his life.

    Photo of Charity Majors

    Charity Majors


    Charity Majors is the cofounder and CTO of Honeycomb, a startup that provides the first and (thus far) only observability solution for modern systems. She’s the coauthor of Database Reliability Engineering (the unicorn book) and previously worked at Parse, Facebook, and Linden Lab. She tests in prod.

    Photo of John Vincent

    John Vincent


    John Vincent is an enterprise FFSSSM engineer, corporate bikeshed artist, systems yak shaver, and cloud cuckoo land engineer.