September 19–20, 2016: Training
September 20–22, 2016: Tutorials & Conference
New York, NY

Teaching DevOps to ops without devs, and so can you

Tom Limoncelli (
1:30pm–2:10pm Wednesday, 09/21/2016
Average rating: ****.
(4.00, 2 ratings)

What you'll learn

  • Understand the fundamental DevOps principles and how to apply them
  • See how "launch early and often" delivers value earlier
  • Learn how the "Three Ways" can improve any process
  • Description

    Is DevOps useful in environments with off-the-shelf software, big, old-fashioned help desks, and no developers? Absolutely. Tom Limoncelli shares his experience teaching DevOps principles outside the dev and ops worlds and also offers a peek at the third edition of The Practice of System and Network Administration.

    Tom covers three main points:

    • Some people are more receptive to DevOps notions if you don’t use the word “DevOps” but instead explain its principles and benefits.
    • The myth that “DevOps has nothing for me because I’m not a sysadmin who works with developers” must be debunked.
    • DevOps-ish things like automated testing, MVP launches, measurement, and “Three Ways” process improvements all apply to non-dev environments.

    Tom then explains these points through real-world case studies, including replacing “push” systems (help desk automation/ticket systems) with “pull” Kanban systems; applying automated testing to upgrades of off-the-shelf software packages, applying the “Three Ways” to the onboarding process for new employees, and applying MVP and “launch early and often” techniques in deploying off-the-shelf software, before concluding with some easy ways you can help the world by educating people about the benefits of adopting DevOps principles whether or not they work with devs (and even if they don’t work in IT).

    Photo of Tom Limoncelli

    Tom Limoncelli

    Tom Limoncelli is an author, podcaster, DevOps nerd, and ex-Googler. Tom is currently an SRE at Stack Overflow. He is the coauthor of The Practice of System and Network Administration (third edition due Oct. 2016) and The Practice of Cloud System Administration and author of Time Management for System Administrators.