The technology industry has progressively built a deep appreciation around the three pillars of observability, accompanied by enthusiastic debates on the theories and practices of building resilient and scalable systems. Incident management, mitigation, and resolution have been stops along a well-trodden path for decades, understood by both IT and engineering departments alike. But what if we could join forces with incident planning, postmortem-driven development, chaos engineering, and observability practices?
Crystal Hirschorn explores some of these concepts and details the exponential effect they can have on leveling up your engineering organization, one controlled chaos experiment at a time.
Crystal Hirschorn is director of engineering at Condé Nast International, where she is building an awesome engineering organization, with responsibility for infrastructure, platforms, data, and software engineering, and is technically leading a digital transformation to build unified technology platforms deployed across the globe. A software engineer with more than 15 years’ experience working mainly within the media and government sectors, Crystal has spent much of her time on the frontlines tackling the challenges of scaling software and infrastructure. Previously, she led the online technical strategy for many BBC News elections events, including the last general election, which served more than 65 million requests in a 24-hour period, with traffic peak at 3.2 million concurrent requests.
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