Engineer for the future of Cloud
June 10-13, 2019
San Jose, CA

Production Engineering, SRE, and DevOps sessions

Track host

Edward MullerEdward Muller (Heroku) is the Engineering Manager of Heroku's Operational Experience team which focuses on helping customers understand how their Heroku apps are operating. During his career he has written open source and closed source software in several different programming languages, run an ISP, architected systems at a large financial company, owned a cyber cafe, and designed, installed and managed networks running all sorts of systems from Linux to Microsoft Windows to Novell Netware. He has spent the last 11 years working on PaaS systems with a focus on operations, logging and observability.


Add to your personal schedule
9:00am12:30pm Tuesday, June 11, 2019
Location: LL21 E/F
Ryan Kitchens (Netflix), Lorin Hochstein (Netflix), Nora Jones (Slack)
This incident management workshop will explore effective approaches and techniques that help us dive deep and build capacity to encounter failure and manage the consequences of failure successfully. Read more.
Add to your personal schedule
1:30pm5:00pm Tuesday, June 11, 2019
Location: LL21 C/D
Jenny Liao (Google)
Explore the key concepts behind microservices before guiding you through applying the concepts to evaluate and build systems of your own. Read more.
Add to your personal schedule
11:35am12:15pm Thursday, June 13, 2019
Location: LL21 C/D
Alex Elman (Indeed)
A site-wide outage was used as an opportunity build resilience, improve reliability, and make lasting improvements to our engineering culture. Read more.
Add to your personal schedule
1:25pm2:05pm Thursday, June 13, 2019
Location: LL21 C/D
Charity Majors (Honeycomb)
The only environment that matters is production; for the good of humanity, ditch the rest. Read more.
Add to your personal schedule
2:20pm3:00pm Thursday, June 13, 2019
Location: LL21 C/D
Laura Maguire (The Ohio State University)
DevOps squads coordinate in almost every aspect of their work but this talk will explore how high performing teams responding to service outages demonstrate sophisticated, nuanced practices that ease the cognitive burden of coping with complex, time pressured incidents. Read more.
Add to your personal schedule
3:50pm4:30pm Thursday, June 13, 2019
Location: LL21 C/D
Gustavo Franco (Google)
This talks takes new SRE leaders and individual contributors through what it takes to be a part of or start their second team and beyond. A lot has been said about the SRE profession, how to start an SRE team, how to scale a single team in place, etc. How to move from a single SRE team to an SRE organization which requires several teams has been largely uncovered elsewhere. Read more.
Add to your personal schedule
4:45pm5:25pm Thursday, June 13, 2019
Location: LL21 C/D
James Heimbuck (SendGrid)
The good, bad and ugly of how Sendgrid is incorporating Product Management practices into planning and execution within their DevOps and Platform teams to cut off scope creep, never ending projects and realizing value for internal teams. Read more.