Engineer for the future of Cloud
June 10-13, 2019
San Jose, CA
Nora Jones

Nora Jones
Head of Chaos Engineering and Human Factors, Slack

Nora Jones practices chaos engineering and human factors at Slack and is a student of human factors and systems safety at Lund University. She’s passionate about resilient software, people, and the intersection of those two worlds. She cowrote the book on chaos engineering with her teammates while working at Netflix and keynoted at AWS re:Invent in 2017 to an audience of over 40,000 people about the technical benefits and business case behind implementing chaos engineering.


9:00am12:30pm Tuesday, June 11, 2019
Ryan Kitchens (Netflix), Lorin Hochstein (Netflix), Nora Jones (Slack)
Ryan Kitchens, Lorin Hochstein, and Nora Jones discuss incident management and explore effective approaches and techniques that help you dive deep and build capacity to encounter failure and manage the consequences of failure successfully. Read more.
9:55am10:15am Wednesday, June 12, 2019
Location: Grand Ballroom 220
Nora Jones (Slack)
Details to come. Read more.
11:35am12:15pm Wednesday, June 12, 2019
Building Resilient Systems
Location: LL21 C/D
Nora Jones (Slack)
Beyond building platforms for testing resilience and running game days, Nora Jones shares key components that building code to inject failure and latency cannot detect for us: understanding the concerns, ideas, and mental models of how the system is structured for each individual and learning about what our organizations are good at along the way in terms of both technical and human resilience. Read more.