We fret about how to break system knowledge out of knowledge silos—the expert individuals with a deep intuitive understanding of our complex systems. How do these people engage with the system and act to protect, fortify, and improve it? How can engineering organizations protect and fortify experts as a key part of their observability strategy?
Beth Long explains how those experts represent both a vulnerability and a strength and why understanding them as a key mechanism in your larger systems helps you harness their power and protect against fragility.
Beth Adele Long abandoned a potential career as a rocket scientist to tinker with websites. She’s currently a DevOps solutions strategist for New Relic and the project lead for New Relic’s collaboration with the SNAFUcatchers industry consortium. She’s obsessed with joint cognitive systems and good pens.
Comments on this page are now closed.
For exhibition and sponsorship opportunities, email velocity@oreilly.com
For information on trade opportunities with O'Reilly conferences, email partners@oreilly.com
View a complete list of Velocity contacts
©2019, O'Reilly Media, Inc. • (800) 889-8969 or (707) 827-7019 • Monday-Friday 7:30am-5pm PT • All trademarks and registered trademarks appearing on oreilly.com are the property of their respective owners. • confreg@oreilly.com
Comments
I am PUMPED for this talk! It’s such an interesting premise.
I’m curious Beth, is expertise perishable?