Building and maintaining complex distributed systems
June 19–20, 2017: Training
June 20–22, 2017: Tutorials & Conference
San Jose, CA

In-Person Training
Technology leadership: Building and managing high-performance teams

Marcus Blankenship (
Monday, June 19 & Tuesday, June 20, 9:00am - 5:00pm
Location: 230 B
Level: Beginner
Average rating: *****
(5.00, 1 rating)

Participants should plan to attend both days of this 2-day training course. Platinum and Training passes do not include access to tutorials on Tuesday.

Understanding why the manager-engineer relationship is key to employee productivity and satisfaction requires learning a framework for building strong relationships within organizations, creating a driven culture, and communicating upward and outward to benefit teams. Marcus Blankenship explores why engineers must be prepared for the human and political challenges they face daily.

What you'll learn, and how you can apply it

  • Learn how to conduct one-on-one meetings with team members that build great relationships
  • Discover how to give honest, direct feedback to team members
  • Learn how to create an environment that invites honest feedback from team members
  • Learn how to create feedback loops, allowing you to create and improve the environment your team needs
  • Understand how to conduct zero-surprise employee evaluations
  • Understand how to champion the team's work to your boss, clients, and partner groups and learn how to discuss and manage your boss’s expectations of your team's performance

This training is for you because...

  • You're a new tech or team lead who needs to build a team you can trust (and who trusts you).
  • You're a software manager without any management training who needs to mentor your team leads.

Leader–Member Exchange Theory proves what we all know: people join companies but leave managers. In fact, a recent Gallup poll reveals that 50% of us have left a job to “get away from a manager.” This crisis of poor management effects software development activities, even when Agile processes are used. Using hands-on individual and group activities, Marcus Blankenship offers an introduction to Leader–Member Exchange Theory, teaching engineering leaders a framework for building strong relationships with their teams, creating a driven culture, and communicating upward and outward to benefit their teams.

About your instructor

Photo of Marcus Blankenship

Marcus Blankenship is an author, trainer, and consultant who helps companies improve their software delivery teams and processes. Fifteen years ago, he made the leap from a senior programmer/architect designing product configuration expert systems to leading teams and departments, and he has done so at global enterprises and his own software consultancy. Marcus has worked extensively as a consultant and trainer with manufacturing, digital agencies, and SaaS companies. Marcus is also the author of 7 Habits That Ruin Your Technical Team.

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Conference registration

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