Training: June 20–21, 2016
Tutorials: June 21, 2016
Keynotes & Sessions: June 22–23, 2016
Santa Clara, CA
Kevina Finn-Braun

Kevina Finn-Braun
Director, SR ITSM, Salesforce


Kevina Finn-Braun’s focus throughout her 18 years in the Internet industry has been operational excellence and risk management. Kevina is currently director of site reliability service management at Salesforce, where she leads the team focused on operational process improvements in the areas of incident, problem, and change management. In her previous role as director of business continuity at Yahoo, she led the team focused on risk management and service continuity best practices.


4:35pm–5:15pm Wednesday, 06/22/2016
Organizational optimization
Location: Mission City Ballroom M1 - 2 Level: Beginner
J. Paul Reed (Release Engineering Approaches), Kevina Finn-Braun (Salesforce)
Average rating: *****
(5.00, 3 ratings)
Are "blameless" postmortems real? Sure, small companies here and there talk about it, but what about large enterprises? J. Paul Reed and Kevina Finn-Braun discuss the hurdles, lessons, and surprises of rolling out actionable retrospectives in a large, complex organization, including what works, what doesn't, and techniques that, well. . .the jury is still out on. Read more.
10:50am–11:20am Thursday, 06/23/2016
Office Hours
Location: ORM booth table 2
J. Paul Reed (Release Engineering Approaches), Kevina Finn-Braun (Salesforce)
Join Kevina and Paul at Table 2 in the O'Reilly booth during the Thursday morning break to discuss deploying a "blameless" culture and extending the Dreyfus model. Read more.