Training: June 20–21, 2016
Tutorials: June 21, 2016
Keynotes & Sessions: June 22–23, 2016
Santa Clara, CA

Why DevOps is more than just automation

David Hayes (PagerDuty)
10:25am–10:30am Thursday, 06/23/2016
Location: Mission City Ballroom Level: Beginner
Average rating: ***..
(3.75, 4 ratings)

Prerequisite knowledge

Attendees should have experience with production IT operations and incident response.


DevOps brings proven benefits—continuous deployment models, reduced organizational friction, and tighter feedback loops—by automating the deployment pipeline. But DevOps is also about building a culture that unifies a team to be empathy driven and customer focused, willing to take risks, and ultimately build a better product. David Hayes explores the benefits DevOps brings beyond automation, explaining the importance of shared operational responsibility on organizational culture, why reliability means both systems and people, and how aggregating alerts helps to maintain situational awareness.

This keynote is sponsored by PagerDuty.

David Hayes


David Hayes is the director of platform strategy at PagerDuty, where he is scaling the most reliable way of waking up the IT world, and a full-time time data nerd. Dave can be comfortably blamed for anything you hate about PagerDuty’s product, but he’d rather talk about integrating your product with PagerDuty, PagerDuty’s APIs, his JavaScript wrapper, rock climbing, or Mario Kart.