The C-suite (continuous delivery, continuous integration, continuous delivery, and their enablers like agile, scrum, and so on) is an investment in future adaptive capacity. Richard Cook explains the value of adaptive capacity—being able to respond to new challenges and grasp new opportunities—and explores its far-reaching consequences.
Remaining poised to change is costly. It requires high-level commitment, disciplined effort, technical and organizational investments in a complicated platform, and a highly interactive manner of working. C-suite adoption generates new phenomena including a priority inversion in the workplace, critical organizational dependencies, and the late epsilon problem. Richard is trying to understand these reverberations and anticipates learning more from the Velocity attendees about how this all works.
Richard Cook is a research scientist in the Department of Integrated Systems Engineering at the Ohio State University in Columbus, Ohio, and emeritus professor of healthcare systems safety at Sweden’s KTH. A physician, researcher, and educator, Richard is an internationally recognized expert on safety, accidents, and human performance at the sharp end of complex, adaptive systems. His most often cited publication is “Going Solid: A Model of System Dynamics and Consequences for Patient Safety.”
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