When a DDoS attack occurs, organizations respond using existing mental models of operations—in effect treating it as an operational problem—not taking into account the emotional effects of the malicious nature of the attack for both the people in the line of fire and everyone else in the org. Artur Bergman explores how people react and why a DDoS attack is different than other challenges a company may face, proving that it isn’t your fault and you’re not alone.
Artur Bergman is the founder and CEO of Fastly, the future of content delivery. Prior to Fastly, he served as CTO at Wikia, managed LiveJournal’s engineering team, and was an operations architect at Six Apart. In past lives, he has been a committer to Varnish, built high-volume financial trading systems, reimplemented Perl 5’s threading system, and created djabberd.
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