The nature of being in operations can be very stressful. No matter how well you think you have your infrastructure together, disasters still happen. According to the NIMH, 18% of adults in the US have an anxiety disorder. I discuss what I’ve learned dealing with a general panic disorder over the last 17 years and how I’ve managed to cope with it while still working in a job that brings with it a lot of anxiety. I’ll discuss what anxiety is and what a panic attack is like and educate the audience so they can understand what some of their coworkers may be going through. I’ll go over examples of how controlled burns, premortems, being comfortable in your toolsets, and on-call buddies can help in alleviating anxiety. My talk will also have information on getting help with mental health.
Justin Lintz is the director of web operations at Spring, where he is in charge of Spring’s growing AWS infrastructure. Previously he worked in operations roles at Chartbeat, Bitly, and TheStreet. Justin earned his degree in computer science with applied mathematics at University at Albany, SUNY. Justin resides in New York with his Amazon Echo, Alexa.
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