By now, you’ve probably have heard of ChatOps (especially if you’re in operations). GitHub has been using ChatOps for more than five years and continues to scale these practices. Ben Lavender explains the guidelines that GitHub has created to work with ChatOps and the lessons learned in the process as well as some of the more interesting ChatOps use cases he has seen. While not a tutorial, examples will include code samples to help you understand how to apply the lessons learned to your own projects.
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