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Steven Shorrock

Steven Shorrock
European Safety Culture Programme Leader, EUROCONTROL

Website | @StevenShorrock

Steve is a systems ergonomist and work psychologist with a background in practice and research in safety-critical industries. Steve is Project Leader, Safety Development at EUROCONTROL and the European Safety Culture Programme Leader. He is also Adjunct Senior Lecturer at the University of New South Wales, School of Aviation.

Sessions

Location: 211/212 Level: Non-technical
Steven Shorrock (EUROCONTROL)
Average rating: ****.
(4.14, 51 ratings)
When things go wrong in organizations, one thing is almost always found in the post-mortem: ‘human error’. But things are not so straightforward. ‘Human error’ fails to capture the context and complexity of work and systems. There is a better way. Let’s journey through the steps of recovery, from explaining away events to understanding how your system really works. Read more.
Office Hours
Location: Table B (Banquet Hall)
Steven Shorrock (EUROCONTROL)
Steve is here to talk to you about new ways of thinking about systems in your work: human, social, technical, and so on. Ask him where to begin in your organization, the basic concepts you need to understand, and how to apply these concepts in practice. Read more.