Skip to main content
Laurie Denness

Laurie Denness
Team Lead, Bloomberg LP

Website | @lozzd

Operations all day and night. Previously at Last.fm, now at Etsy.com

Sessions

Operations
Mission City Ballroom B4
Ryan Frantz (Etsy), Laurie Denness (Bloomberg LP)
Average rating: ****.
(4.70, 27 ratings)
Being on call is stressful. You feel like you can't plan anything around your on-call rotation because you never know what to expect. It seems there's more chaff than wheat in those alerts and phantom alerts disturb your sleep. Etsy’s Operations team set out to quantify the on-call experience, identify its pain points, and use those data to make being on call more bearable. Read more.