Building a Scalable, Global SaaS Offering: Lessons from Intuit's QuickBooks Online Team

Nilendu Misra (Intuit), Anshu Verma (Intuit)
Sponsored, Ballroom F
Average rating: ****.
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QuickBooks Online is the no. 1 small business cloud accounting solution worldwide. In this session we will talk about how we built a highly scalable, global SaaS offering and the lessons learnt along the way.

Key topics that we will cover are:

  • Scalability and High Availability Patterns
  • Transforming a legacy US-centric code base to serve global (multi-currency, language, and locale)
  • Creating a network effect platform to accelerate global deployment (160 countries, 45+ languages, and 140 currencies)

This session is sponsored by Intuit

Nilendu Misra


Nilendu Misra brings more than 15 years of engineering experience to his role of Lead Architect for QuickBooks Online at Intuit, Inc. In his nearly five years at Intuit, he advanced the technology, engineering capabilities and processes of QuickBooks Online to grow it into the no. 1 cloud accounting solution for small business globally, serving 1.3M+ paying users across 140 countries. His team, which includes more than 100 engineers, improved performance to 99%+ pages served in less than 2 sec and availability to 99.9%+. They also developed a robust service API for mobile and tablet clients with successful, rapid releases. Prior to joining Intuit, Misra was an architect at HP Software.

Photo of Anshu Verma

Anshu Verma


Anshu Verma, Architect at Intuit,brings in 14+ years of experience in building global scalable products. In his role at Intuit he is focussed on transforming
Quickbooks Online’s to become an open platform via technology transformation in
the areas of web, globalization, user contribution & network effects. He
has been instrumental in leading Quickbooks online’s journey to a
platform that serves 1.3+ paying users across 160 countries, supports 46
languages, handles multi-currency accounting for 143 currencies &
integrates with numerous 3rd party apps and business partners across the
world. Anshu has been with Intuit for more than 5 years and was earlier
working with VeriSign.


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