Surveying the RUM Landscape

Ilya Grigorik (Google), Buddy Brewer (SOASTA), Jon Fox (Torbit), Patrick Lightbody (New Relic)
Web Performance, Ballroom F
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As more companies realize the benefits of real user monitoring, the number of RUM alternatives is growing. Come to this session to get a quick look at leading RUM providers to see their key features and how they compare.

Hands-on with Google Analytics Site Speed Reports

Ilya Grigorik

The real secret to getting the most out of RUM is to intersect it with all of your other conversion and analytics data – GA allows you to do exactly that! We’ll take a look at how to segment data, compare conversion ratios, setup performance alerts, create custom dashboards, and more.

Saving the Day with SOASTA mPulse

Buddy Brewer

Real user measurement produces its best results when you can visualize performance across every customer, in real time, in the context of your business objectives. Join Buddy as we explore a use case where mPulse RUM comes to the rescue of a typical ecommerce site, using real-time performance data to improve real user experiences, resulting in a measurable positive impact to revenue.

Understand your performance with Torbit Insight

Jon Fox

At Torbit we built Insight from the ground up to provide cutting edge real user measurement data. Insight provides all the tools you need to go deep with your data while still keeping it light weight and easy to use. Get everything from realtime dashboards, to business metrics, to deep dives into your data.

Full Stack RUM with New Relic

Patrick Lightbody

Learn how New Relic traces page view performance all the way from the browser through the application server and all the way down to the database. Go beyond traditional RUM and see why it’s critical to capture end user performance on every tier of your application stack.


Photo of Ilya Grigorik

Ilya Grigorik


Ilya Grigorik is a web performance engineer at Google, cochair of the W3C Web Performance Working Group, and author of High Performance Browser Networking (O’Reilly). In short, he’s an Internet plumber.

Photo of Buddy Brewer

Buddy Brewer


Buddy Brewer is the senior VP of products at SOASTA, where he leads strategic initiatives for all SOASTA products, including DOC, CloudTest, TouchTest, Data Science Work Bench, and mPulse, a real-user measurement tool that tells you how long people are waiting on your site and how it is impacting their behavior. Buddy has been helping some of the largest sites on the Web solve their performance challenges since 2001. Prior to SOASTA, Buddy cofounded LogNormal, the first company to put measuring real users first in the crowded space of performance monitoring tools. LogNormal was acquired by SOASTA in 2012.

Photo of Jon  Fox

Jon Fox


Jon Fox (jfox85</a>) was the co-founder and CTO of <a href=''>Torbit</a>, a WPO company acquired by <a href=''>WalmartLabs in 2013. He now works at Walmart helping to improve the performance of their online properties. Prior to making the web faster, Jon made comments better as the co-founder and CTO of IntenseDebate, which was acquired by Automattic (the company behind WordPress).

Photo of Patrick Lightbody

Patrick Lightbody

New Relic

Patrick runs product management for New Relic, the leader in software analytics. Prior to that, Patrick started two startups in the website monitoring and load testing space, which were acquired by Gomez and Neustar, respectively.

Patrick is an avid open source contributor, having founded OpenQA, created Selenium Remote Control, and co-created Struts 2.

Patrick has held management and software engineering positions with Jive Software, Spoke Software, and Cisco Systems.


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