If You Don't Understand People, You Don't Understand Ops

Kate Matsudaira (popforms)
Velocity Culture, Mission City Ballroom
Average rating: ***..
(3.56, 85 ratings)

Smart people enjoy being smart. But in order to grow you have to push yourself out of this comfort zone and be (momentarily) not smart. You have to take risks.

And being great at operations means much more than being technically competent.

To be truly successful you have to understand people. Every one of your teammates and everyone one of your customers is a person. And to get what you want, you have to build trust and meaning with those people.

This talk will discuss the importance of trust, authenticity, and meaning in engineering and operations role, and provide suggestions to empower you to thrive and achieve truly great things.

Photo of Kate Matsudaira

Kate Matsudaira

popforms

Kate specializes in creating and operating large-scale web applications. Her focus has primarily rested on SaaS applications and big data. She has extensive experience building and managing high-performance teams, and considers herself a fan of agile development practices and the lean startup movement.  
She is currently founding her own startup, popforms, but has held roles as developer, project manager, product manager, and people manager at great companies including
Amazon and Microsoft. The last seven years she has been a VP of Engineering/CTO for companies like  SEOmoz, Decide, and prior to that Delve Networks (acquired by Limelight). 

Follow her  blog to see her writings on tech and leadership. She is also the curator of the
Technology and Leadership Newsletter (TLN), as well as a cofounder of Recruiting Hacks.

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