Derek Chang

Derek Chang
Senior Director, WebMD

Website | @dchangusc

Director of SRE at WebMD


Operations Ballroom ABCD
Please note: to attend, your registration must include Tutorials.
Teresa Dietrich (WebMD), Derek Chang (WebMD)
Average rating: **...
(2.68, 22 ratings)
Using Outage and Incident Analysis templates we have developed and refined at WebMD, we will walk you through conducting your own investigation. We will cover everything from which data to collect, meaningful metrics to calculate, and how to feed your findings back into impacting improvements for the next event. We want to help you turn the trauma of an outage into a operational triumph. Read more.
Office Hours Exhibit Hall (Office Hours B)
Derek Chang (WebMD), Teresa Dietrich (WebMD)
Teresa Dietrich, VP of Technical Operations, WebMD and Derek Chang, Site Reliability Engineering, WebMD Read more.


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