Modern monitoring software makes it easy to plot a statistic like
average latency every minute — too easy. Fancy dashboards of time
series plots often lull us into a false sense of security. Underneath
every point on those plots is a distribution, and underneath that
distribution is a series of individuals: your customers. If you don’t
take the time to look deeply at your data, you don’t truly understand
John has been extracting value from large datasets for over 20 years at hedge funds, small data-driven startups, Amazon, Pinterest, and now Snapchat. He has deep experience in machine learning, data visualization, on-line experimentation, website performance and real-time fault analysis. An empiricist at heart, “Just do the experiment!” is his favorite call to arms.
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