Build resilient systems at scale
October 12–14, 2015 • New York, NY
Jim Kimball

Jim Kimball
Chief Technology Officer, HedgeServ Corporation

Website | @jimkimball

Jim Kimball is the chief technology officer at HedgeServ. As CTO, Jim looks for ways to foster the growth (in a biological way) of the technology organization, as well as how to improve how they leverage technology to solve customers’ problems. Recently, he’s been exploring a range of topics, from applying Theory of Constraints to the technology delivery pipeline, to thinking about how application architecture influences an organization’s efficiency and effectiveness (sort of a reverse Conway). Jim has a BA in philosophy from Brandeis University. He blogs at


3:40pm–4:20pm Tuesday, 10/13/2015
Location: Gramercy
J. Paul Reed (Release Engineering Approaches), Jim Kimball (HedgeServ Corporation)
Average rating: ***..
(3.40, 10 ratings)
Service level agreements are the bedrock upon which many relationships in our industry are based. But are they serving us well? In this talk, we'll deconstruct SLAs, examine how they incentivize precisely the opposite behaviors we actually want while operating complex socio-technical systems, and explore what might replace this ubiquitous clause of every business contract. Read more.

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