Build resilient systems at scale
October 12–14, 2015 • New York, NY
J. Paul Reed

J. Paul Reed
Principal, Release Engineering Approaches

Website | @jpaulreed

J. Paul Reed is the founder of Release Engineering Approaches, a consultancy incorporating a host of tools and techniques to help organizations “Simply Ship. Every time.” Paul has worked across a number of industries, from financial services to cloud-based infrastructure, with teams from 2 to 2,000 on everything from tooling, operational analysis and improvement, and team culture transformation to business value optimization. He is also the chief delivery officer and a visiting scientist at Praxisflow.


3:40pm–4:20pm Tuesday, 10/13/2015
Location: Gramercy
J. Paul Reed (Release Engineering Approaches), Jim Kimball (HedgeServ Corporation)
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Service level agreements are the bedrock upon which many relationships in our industry are based. But are they serving us well? In this talk, we'll deconstruct SLAs, examine how they incentivize precisely the opposite behaviors we actually want while operating complex socio-technical systems, and explore what might replace this ubiquitous clause of every business contract. Read more.

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