Build resilient systems at scale
28–30 October 2015 • Amsterdam, The Netherlands

Security ergonomics: Does your user know more about security than you?

11:50–12:30 Friday, 30/10/2015
Location: G106/107
Average rating: ****.
(4.04, 28 ratings)

Prerequisite Knowledge

Experience browsing the web.


When a user opens Facebook, he wants to post a picture. When she logs into her bank, she wants to see her balance. Security is not front of mind, and if it gets in their way – they’re likely to look for a shortcut or simply walk away. And yet, we consistently push security decisions to users, ranging from passwords to security warnings, usually resulting in an experience that’s neither usable nor secure.

In this talk, Rachel and Guy will combine their UX and security expertise to offer an alternative, showing examples that aspire to solve the problem, and sharing best practices of how to provide a secure experience that doesn’t alienate users.

Photo of Guy Podjarny

Guy Podjarny


Guy Podjarny is Snyk’s co-founder and CEO, focusing on using open source and staying secure. Guy was previously CTO at Akamai following their acquisition of his startup,, and worked on the first web app firewall & security code analyzer. Guy is a frequent conference speaker & the author of O’Reilly “Securing Open Source Libraries”, "Responsive & Fast” and “High Performance Images”.

Photo of Rachel Ilan Simpson

Rachel Ilan Simpson


Rachel Ilan Simpson is a UX designer on the Google Chrome team, living in Munich, Germany. She’s worked as a freelance interaction designer for a variety of clients (like Drivenow/BMW and Freeletics), as well as for a number of design agencies. Rachel co-founded the first German version of the Maker Faire, called “Make Munich.” She also started Munich Design Jam, which brings together coders, designers, and business people to build cool products over the course of a single day. At the moment, you can find Rachel living in Munich with her partner and adorable pet Roomba.